FAQ

General

WHO IS ELIGIBLE TO PARTICIPATE?

This promotion is open to residents of England, Scotland, Northern Ireland and Wales, CI, IOM and the Republic of Ireland (ROI), excluding employees of the Promoter, their immediate families, agencies or anyone professionally connected with the promotion. Entrants must be aged 18 or over. Under 18s will need a parent or guardian to enter on their behalf.

IS THERE AN AGE RESTRICTION TO TAKE PART IN THE PROMOTION?

Yes, anyone under 18 years old will need a parent or guardian to enter on their behalf. Proof of age may be required to claim a prize.

HOW DO I ENTER?

Take a photo of your Weetabuddy and upload it on to the microsite weetabuddies.com along with a name and description (max 240 characters) of your Weetabuddy.

DO I NEED AN EMAIL ADDRESS TO PARTICIPATE?

Yes, you need an email address to enter the promotion online so we can contact you if you're one of our lucky winners.

HOW LONG DOES THE PROMOTION LAST?

1. The initial promotional period will run between 11:00 on 14 December 2015 and 23:59 on 29 February 2016.

2. Following this initial promotional period, there will be a further 5 themed promotional periods:

Easter: from 00:01 on 01 March 2016 to 23:59 on 31 March 2016

Summer: from 00:01 on 01 April 2016 to 23:59 on 31 July 2016

Sports: from 00:01 on 01 August 2016 to 23:59 on 30 September 2016

Spooky: from 00:01 on 01 October 2016 to 23:59 on 31 October 2016

Festive: from 00:01 on 01 November 2016 to 23:59 on 31 December 2016.

All times are local time in UK.

IS THERE A LIMIT TO THE NUMBER OF TIMES I CAN ENTER AND HOW MANY TIMES CAN I WIN?

Yes. Entries are limited to 1 per day, per household. For the avoidance of doubt, only one unique e-mail address will be accepted per household per day.

Prizes are limited to a maximum of two prizes per household per promotional period and for the avoidance of doubt, per email address per promotional period.

I HAVE A QUERY RELATING TO THE PROMOTION, WHO DO I CONTACT?

You should send any queries or questions to info@weetabuddies.com

UPLOADING MY WEETABUDDY

HOW DO I UPLOAD MY WEETABUDDY?

Using Weetabix biscuits add your toppings to create your Weetabuddy

Take a photograph of your Weetabuddy (make sure you're not in it and remember that your bowl can only feature a maximum of 3 Weetabix biscuits!)

Make sure your image is a GIF, JPEG or PNG and does not exceed 4MB.

Hit 'Enter!' on the online form accessed via the 'Enter the Competition' page

Once your upload has been successful, you will receive an e-mail notifying you with a link to see your entry featured in the Weetabuddies gallery

WHAT SHOULD MY WEETABUDDY LOOK LIKE?

Your Weetabuddy must comply with the rules & regulations found in the T&Cs. In summary:

It must not contain or allude to anything offensive or rude

It must contain real fruit and ingredients

It must be a photographic image

It must not include the inventor's face or personal details

It must not include any other branding from any other companies

WHEN WILL MY WEETABUDDY APPEAR IN THE ONLINE GALLERY?

You will receive an e-mail once you have uploaded your Weetabuddy with a link to see your entry in the online gallery.

WHY ISN'T MY WEETABUDDY IN THE GALLERY/WHY HAS IT BEEN REJECTED

Does your Weetabuddy comply with the rules & regulations found in the T&Cs?

Is your file in the correct format (GIF, JPEG or PNG) and the right size (4MB)?

Are you in the picture? Unfortunately we cannot accept any entries where the inventor is visible.

Does your picture feature any visible branding from any other companies? Unfortunately we cannot accept any entries where another brand is visible.

Is your Weetabuddy a digital version? Unfortunately we cannot accept entries that are made using the Digital 'Design your Weetabuddy' online creator tool.

WINNING

HOW WILL I KNOW IF I'VE WON?

Allow up to 14 days after the relevant promotional period closing date to receive an e-mail notifying you that you have won and requesting your name, contact telephone number and postal address and preferred Weetabuddy soft toy. Non-winners will not be notified.

ONCE I'VE WON MY PRIZE, HOW AND WHEN WILL I BE CONTACTED?

You will be notified by email within 14 days of the relevant promotional period closing date asking you to provide your name, contact telephone number, postal address and preferred Weetabuddy soft toy by replying to the email.

You must supply your details within 14 days of receiving the email notification. Your prize will be delivered within 28 days from a valid acceptance of the prize.

If you do not provide the requested details within 14 days of receipt of the email then you forfeit the prize and we will have to contact our runner-up.

Your details will be checked to verify you are a winner.

If it has been longer than 28 days since you provided the Weetabuddies team with your address, then please contact us at info@weetabuddies.com for further information.

I ENTERED THE INCORRECT EMAIL ADDRESS

Unfortunately we need your correct email address to send you your winner's confirmation email. If you entered the wrong email address, you will need to resubmit your Weetabuddy and details to the Weetabuddies website.

WEBSITE

I'VE LOST INTERNET CONNECTION WHILE UPLOADING MY WEETABUDDY. WHAT DO I DO?

If you lose your Internet connection while uploading your Weetabuddy try re-uploading when your internet connection returns. If you are still having connection issues contact your service provider for more information.

I AM CONCERNED ABOUT GETTING UNWANTED EMAILS

We will only send you emails with important information relating to your participation in the promotion. You will be asked whether you want to receive further news, offers and promotions when you enter your details online.

PRIZES

WHAT ARE THE PRIZES FOR THIS PROMOTION?

There are 300 Weetabuddy soft toys to be won. For each promotional period 50 winners will be selected via an independent judging panel. Winners may choose their preferred Weetabuddy soft toy (subject to availability) from one of the following: Tropicolin, Coach Banana, Strawbs, Raz-baz and Blue Barry.

CAN I EXCHANGE MY PRIZE FOR A DIFFERENT PRIZE?

No, the prize is as stated.

HOW CAN I CLAIM MY PRIZE?

If you are a winner of a prize, you will receive notification of your win via email. A member of the Weetabuddies team will contact you via email or give you a call to confirm your details. Once your details are confirmed, your prize will be sent out to your confirmed postal address.

HOW LONG WILL IT TAKE TO RECEIVE MY PRIZE?

Please allow up to 28 days for delivery of prizes from the day your address details are confirmed by a member of the Weetabuddies team. If it has been longer than 28 days since you provided your address details and you want to know where your prize is, please email us at info@weetabuddies.com for more information.